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Allianz Insurance FAQs


Who do I contact if I have a complaint about Allianz Insurance?

In the first instance, please contact:

Customer Service,
Allianz Assistance,
18b Beckett Way,
Park West Business Campus,
Nangor Road, Dublin 12, D12 R297, Ireland

Telephone: +353 1 602 7000
Email: insurance@allianz-assistance.ie

Please supply us with your name, address, policy number and claim number where applicable and enclose copies of relevant correspondence as this will help us to deal with your complaint, in the shortest possible time. If you are not satisfied with our final response you can refer the matter to the Financial Services and Pensions Ombudsman for independent arbitration. Visit www.fspo.ie write to Financial Services and Pensions Ombudsman, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2, D02 VH29 call +353 1 567 7000 or email info@fspo.ie