Contact Us

Have you seen our frequently asked questions? You'll find answers to many of the common questions our customers have.


If you can't find the answer to your query and need to get in touch, please fill in our Contact Form or get in touch with the relevant department below and a member of our team will be happy to help.

Contact Details

Telephone: +353 1 907 5555


E-mail: Use the Contact Form and select the relevant option from the list in the Nature of Query section.


Opening Hours: Monday - Friday 08:00 - 22:00 | Weekends 09:00 - 22:00

Telephone: +353 1 907 5500



If you have a disability, reduced mobility or other impairment & require assistance please advise us of your specific requirements by contacting us with your booking reference via telephone at least 48 hours before departure or via e-mail at least 7 days before departure.


Telephone: +353 1 907 5555 (at least 48 hours prior to departure)


E-mail: Use the Contact Form and select 'Accessible travel' as the nature of your query (at least 7 days before departure).

Please visit our dedicated Freight website at


Telephone: +353 1 704 7171

Telephone: +353 1 907 54 66


E-mail: Use the Contact Form and select 'Business traveller / Extra' as the nature of your query.

Telephone: +353 1 907 5555


E-mail: Use the Contact Form and select 'Business traveller / Extra' as the nature of your query.


Opening hours: Monday - Friday 08:00 - 20:00 | Saturday 09:00 - 18:00

Telephone: +353 1 907 5388

Contact Form

The information you provide is used to create a support case with us. It is stored for up to 12 months and will be linked to your customer profile if applicable. Stena Line uses the data based on legitimate interest to better understand how we can provide premium services to our customers. None of this data will be shared with other companies or partners.


For further information on Stena Line's processing of personal data please read our privacy policy.

Need to attach a file? You will receive an e-mail shortly after submitting your query; please reply to this e-mail and attach your document(s) to your e-mail.

Postal Address

Stena Line Limited

Stena House

Station Approach




LL65 1DQ