How do Platinum members claim cabin upgrade?
To claim this perk, you must be:
- Logged in to your account
- The lead traveller when you make the booking
- Purchasing a cabin with an Economy, Flexi or Premium fare
- Claim the perk at the check-in or at Guest Services on board
As this benefit depends on availability, there might not be any cabins free to upgrade you to. Usually, cabins are upgraded within the same category and some cabins might not be eligible for upgrades. The upgrade benefit only applies to the cabin where the Platinum member is staying. Log in to your account to get more details.
Whenever possible, we will provide a free cabin upgrade for Platinum Members on the following routes:
- Dublin – Holyhead
- Rosslare – Fishguard
- Rosslare – Cherbourg
- Belfast – Liverpool
- Hook of Holland – Harwich
- Kiel – Gothenburg
- Gdynia – Karlskrona
- Travemünde – Liepaja
- Ventspils – Nynäshamn
- Rostock – Trelleborg
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