Frequently Asked Questions

Do you have a question? This is the place for answers!

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The 10 most asked questions

Choosing Your Ticket

Paying For Your Trip Online

Book/Quote Online

Paying For My Trip & Deposits

Registering To Book

Your Personal Profile

Forgotten Your Password

Customers With Particular Needs

Booking Confirmation

Amending/Cancelling Bookings

Passports and Visas

Travelling With Pets/Animals

At the Port


Shipment of Firearms and Dangerous Goods

Pop Up Blockers

Personal Firewalls



Supported Web Browsers

Tesco Clubcard

Tesco Travel Tokens