Belfast - Liverpool Route - Useful Information

Guide, hearing and assistance dogs: Guide, hearing and assistance dogs may travel in our lounges and cabins but must be declared at the time of booking. If you have not done this, please call 01 907 5555 to arrange.

All other pets: A kennel must be pre-booked and costs €15 per kennel per single journey. Please amend your booking here if you need to add a kennel to your booking.

Check-in and on board: You’ll be given a keycode at check-in for the kennels which are on Deck 5 by the Barista coffee lounge. Take your pet through the lounges to the kennels (but please clean up any mess!).

You may access the kennels at any time during your sailing using your keycode and heating settings can be controlled. Your pets can be exercised in the marked area on the deck just outside the kennels.

Foot passengers may only take 1 item of hand luggage onboard (a daily bag e.g. a handbag, may also be carried onboard). All other items on luggage should be checked in. This can be claimed in the terminal after arrival.

Boarding for foot passengers takes place 90 minutes prior to sailing via a coach which departs from outside the terminal however there will be a later coach run if required.

Boarding for vehicles normally commences 90 minutes prior to sailing. Further boarding will take place every 30 minutes until loading is complete.

Those car passengers with priority boarding or have a disabled cabin booking will be parked on car deck 3. Passengers requiring assistance can avail of a lift (right hand side near entrance ramp after parking) to reach deck 5. Other passengers can avail  of stairs or an escalator to reach deck 5 (left hand side near entrance ramp after parking). Other vehicles will be parked on deck 6.

Car passengers should only take 1 item on hand luggage from their vehicle into the passenger areas.