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SAY HELLO TO STINA

Stina, our interactive chatbot can help answer any queries you have about booking and travelling with us.


Stina can answer general queries about your trip but if you need to amend or cancel your booking, please manage your booking online here.


Available 24/7, Stina can quickly give you the answers you need or can point you in the right direction if you need to speak with a member of staff.


Stina chatbot
Lets chat
CHAT TO STINA

Let Stina help you with any queries you may have such as:


  • What is the latest Coronavirus travel advice?
  • Do I need a passport to travel?
  • Can I bring my pet?
  • Is my sailing on time?

Top Tips
Tips for using Stina

To help Stina provide you with the best service, we suggest you keep your questions short.


If at any point you wish to restart the conversation to chat about a new topic, simply type “Restart” and then enter your query.


Stina can answer general queries about your trip but if you need to amend or cancel your booking, please manage your booking online here.

Where can I find Stina?


homepage

To get started, simply look out for Stina at the bottom right hand corner of our pages. Click on the “Open Chatbot” button and Stina will pop up.

Looks

You’ll then see our most popular topics but you can ask Stina anything – simply type in your query and you’ll get an answer straight away. If for any reason Stina can’t help, please get in touch with our Contact Centre.

Stina Chatbot